FAQ "Frequently Asked Questions"



Do you charge bandwidth or storage fees?


No. All BlackOx plans include unlimited bandwidth and storage at no extra charge.

Can I use my own domain name or an existing site ?

Absolutely. Your can link your new website to you current domain name in just a few seconds.

How is BlackOx different from other Website builder platforms ?

BlackOx will provide you with premium features in your package which we keep improving every day also you will get helpful support ,Plus, BlackOx team can help you get your own unique website design.

Can I edit my website?

Yes you can do this easily from our easy drag and drop dashboard, also in "UltraOx Plan" we provide site management which give you ability to contact us and our team will make it for you.

Can I change or cancel plans?

Yes. All plans are available to pay month-to-month, so you can change your plan at any time.

Do you offer refunds?

We don’t offer refunds, however, our Free plan enables to you start selling on a fully functional store. You can upgrade to a premium whenever you’re ready!

What currency will I be billed in?

All plans are billed in US dollars.

What payment options do you support?

We supports over 40 payment providers globally, including PayPal and Stripe, so there’s a good chance we support your preferred option.

Do you offer any discounts for nonprofit organizations?

Yes. Tell us more about your nonprofit and we will be more than happy to help you.

How can i use my free designs/month ?

Once you subscribed to any of our plans, we will send you email with your BlackMockup access code which will give you the ability to download your prefered design, also you can contact us and we will prepare the design for you.

How can i contact support?

We provide different contact channels, you can contact us via online chat, email ticket or phone call.






Why BlackOx Is the Best Choice for Your Business ?


With BlackOx, you can build your own identity on the internet, you can start with a stunning template and customize it, or get a speicial website made just for you. With BlackOx, you don’t just get a normal website, but you get the whole package which include many features that you will never find it anywhere else. Unlimited space, top security, free designs, promo video, unlimited products, sms id and even more.

Our customers trust us for our premuem services and most helpfull after salles support, join our familey today and get unlimited features.


Why BlackOx Is the Best Choice for Your Business ?

With BlackOx, you can build your own identity on the internet, you can start with a stunning template and customize it, or get a speicial website made just for you. With BlackOx, you don’t just get a normal website, but you get the whole package which include many features that you will never find it anywhere else. Unlimited space, top security, free designs, promo video, unlimited products, sms id and even more.

Our customers trust us for our premuem services and most helpfull after salles support, join our familey today and get unlimited features.
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