FREQUENTLY ASKED QUESTIONS (FAQ)
How is BlackOx different from other platforms
BlackOx will provide you with many features in your package and you will get special templates designs ,Plus, BlackOx team can help you get your own unique website design.
What about security
Your customers are completely safe at BlackOx. All sensitive information always is transmitted via secure HTTPS channel. Moreover BlackOx is also a PCI DSS validated Level 1 Service Provider which is the gold standard for websites solutions worldwide.
Can I change or cancel plans
Yes. All plans are available month-to-month with no long term commitments so you can change your plan at any time.
Do you offer refunds?
We don’t offer refunds, however, our Free plan enables to you test our platform and you can upgrade to a premium whenever you’re ready!
Can I use my own domain name ?
Absolutely. you can link your old domain name to our platform.
Do you offer any discounts for nonprofit organizations
Yes. Tell us more about your nonprofit and we will be more than happy to help you.
